Welcome to CRICSAPNA (“CRICSAPNA,” “we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (if applicable), purchase, access, or use our “AI Fantasy Research Method” guide and any associated materials, prompts, or video content (collectively, the “Service”).

Please read this Privacy Policy carefully. By using our Service, you signify your understanding and acceptance of the terms of this Privacy Policy. If you do not agree with the terms herein, please do not use our Service.

This Privacy Policy is intended to comply with the applicable data protection laws in India, including the Digital Personal Data Protection Act, 2023 (DPDPA).

1. Information We Collect

We may collect personal information that you voluntarily provide to us and information that is automatically collected when you use our Service.

• a. Personal Information You Provide:

  • Contact and Purchase Information: When you purchase our Service or contact us for support, we may collect your name, email address, billing information (which is typically processed by third-party payment processors – see below), and the content of your communications.
  • Account Information (if applicable): If we offer account creation, we may collect a username, password, and other details necessary for account setup and management.

• b. Information Collected Automatically (if you visit our website or use online aspects of our Service):

  • Usage Data: We may collect information about how you access and use our website or Service, such as your IP address, browser type, operating system, pages viewed, time spent on pages, and the dates and times of your access.
  • Cookies and Similar Technologies: We may use cookies, web beacons, and other similar tracking technologies to collect information about your Browse activities. Please see our “Cookies and Tracking Technologies” section below for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Service (e.g., process your order, deliver the digital guide).
• To process your payments through our third-party payment processors.
• To communicate with you, respond to your inquiries, provide customer support, and send you important notices related to the Service.
• To send you marketing and promotional materials (only with your explicit consent where required by law).
• To improve our Service, website, and user experience by analyzing usage trends and feedback.
• To enforce our Terms and Conditions and other policies.
• To comply with legal obligations and protect our legal rights.
• For any other purpose for which you provide consent.

3. Legal Basis for Processing Your Personal Information

We process your personal information based on the following legal grounds under applicable Indian law:

• Your Consent: Where you have given us explicit consent to process your personal information for a specific purpose (e.g., for marketing communications).
• Performance of a Contract: Where processing is necessary for the performance of a contract to which you are a party (e.g., to provide you with the Service you purchased).
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., to improve our Service, for security purposes, or to prevent fraud), provided these interests are not overridden by your fundamental rights and freedoms.
• Compliance with Legal Obligations: Where processing is necessary for compliance with a legal obligation to which we are subject.

4. Sharing and Disclosure of Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Third-Party Service Providers: We may share your information with trusted third-party vendors, consultants, and other service providers who perform services on our behalf. This may include:
  
  • Payment processors (e.g., Razorpay, Stripe, PayPal) to facilitate payments. We do not store your full credit card or debit card details.
  • Email delivery services for sending transactional emails or marketing communications (with your consent).
  • Website hosting and analytics providers (e.g., Google Analytics). These providers will only have access to the personal information necessary to perform their functions and are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
• Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
  
  • Comply with a legal obligation or a request from public and government authorities.
  • Protect and defend the rights or property of CRICSAPNA.
  • Prevent or investigate possible wrongdoing in connection with the Service.
  • Protect the personal safety of users of the Service or the public.
• Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.

5. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, unless a longer retention period is required or permitted by law (such as for tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Data Protection Rights (as a Data Principal under Indian Law)

Under the Digital Personal Data Protection Act, 2023, and other applicable laws, you have certain rights regarding your personal information. These may include:

• Right to Access: You have the right to request access to the personal information we hold about you and to obtain a copy of it.
• Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
• Right to Erasure: You have the right to request the deletion of your personal information in certain circumstances (e.g., if the data is no longer necessary for the purpose for which it was collected, or if you withdraw consent).
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information in certain situations.
• Right to Object to Processing: You have the right to object to the processing of your personal information in certain circumstances, particularly for direct marketing purposes.
• Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing conducted in reliance on lawful processing grounds other than consent.
• Right to Data Portability: Where applicable, you may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Right to Grievance Redressal: You have the right to lodge a complaint with us or the relevant data protection authority if you believe that we have not complied with the requirements of the DPDPA or other applicable data protection laws.

To exercise any of these rights, please contact our Grievance Officer using the contact details provided below. We will respond to your request within the timeframes stipulated by applicable law. We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (like web beacons) to collect and store certain information when you visit our website or use our Service.

• What are Cookies: Cookies are small text files placed on your device (computer, tablet, or mobile) by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
• How We Use Cookies: We may use cookies for purposes such as:
  
  • Remembering your preferences.
  • Understanding how you use our website (analytics).
  • Ensuring the security of our website.
  • [Specify other uses if known, e.g., for affiliate tracking, if applicable]
• Your Choices: Most web browsers allow some control of most cookies through the browser settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our Service or website may become inaccessible or not function properly.

9. Children’s Privacy

Our Service is not directed to individuals under the age of 18 (“Children”). We do not knowingly collect personal information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information without your consent, please contact us immediately at supportcricsapna@gmail.com. If we become aware that we have collected Personal Information from Children without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside India and choose to provide information to us, please note that we transfer the data, including Personal Data, to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. CRICSAPNA will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

(Note: If you specifically use international cloud services for hosting or data processing that are outside India, be more explicit here about where data might be processed and the safeguards.)

11. Links to Other Websites

Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. In case of material changes, we may also provide a more prominent notice (such as by email).

13. Contact Us 

If you have any questions or concerns about this Privacy Policy, your personal information, or your rights, or if you wish to make a complaint, please contact us.

Email: supportcricsapna@gmail.com 

We are committed to resolving your concerns in a timely and effective manner.